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  1. 1

    Posted on: November 15, 2017 - Samples and Templates, Supplements for Trainers

    Sample Project Agreement: FP Voices


    As you assemble your KM team, it is important to agree to roles and responsibilities to help set expectations from the outset and potentially avoid any conflict down the road. It may be helpful for the team to draft a simple project agreement that clearly ...

  2. 2

    Posted on: November 15, 2017 - Samples and Templates, Supplements for Trainers

    Budget Considerations


    As you move forward with developing a KM strategy, a corresponding budget and budget narrative should also be developed. As with the strategy in general, your budget will depend on the technical scope, timeframe, and existing resources. This document intr ...

  3. 3

    Posted on: November 15, 2017 - Samples and Templates, Supplements for Trainers

    Sample and Template for KM Implementation Timeline


    This resource includes templates and sample implementation timelines for a knowledge management project. Samples and templates are included for both 3-month and 3-year project timelines. Sample and Template for KM Implementation Timeline Sample and Templa ...

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    Posted on: November 15, 2017 - Supplements for Trainers

    Select Theories Relevant to KM


    This is a list of theories used by the Knowledge for Health (K4Health) project in its knowledge management (KM) work. The theories presented include: Bloom’s taxonomy of learning, diffusion of innovations, ideation, and stages of change. The table lists t ...

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    Posted on: November 15, 2017 - Trainer Guides

    Step 3 Trainer Guide


    The Trainer Guide to each training module in the KM Training Package should be the starting point for the Trainer when developing training sessions around each module. The Trainer Guide describes the purpose of the training module, the total estimated tim ...

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    Posted on: November 15, 2017 - Exercises

    Exercise: Unpacking the KM Tools and Techniques Matrix


    The purpose of this exercise is to help participants get more familiar with the four quadrants of the KM Tools and Techniques Matrix (Ask, Tell, Publish, and Search approaches in KM), and with some specific KM tools and techniques that fall under each qua ...

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    Posted on: November 15, 2017 - Presentation Slides

    Iterative Design


    This presentation outlines Part 2 (Iterative Design) of Step 3 (Evaluate and Evolve) in the Knowledge Management (KM) Road Map. This iterative process is in keeping with the cross-cutting principle of learning before, during, and after project implementat ...

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    Posted on: November 15, 2017 - Exercises

    Exercise: Developing Usability Testing Scenarios and Tasks


    The purpose of this exercise is to help participants understand how to develop good usability testing scenarios and tasks. Exercise: Developing Usability Testing Scenarios and Tasks Exercise: Developing Usability Testing Scenarios and Tasks (French) Exerc ...

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    Posted on: November 15, 2017 - Samples and Templates

    Sample and Template for a Skills Matrix


    A Skills Matrix allows a knowledge management team to log the skills and competencies of individual team members in a single document. This document can be made accessible to the team so that staff members can update it as needed. This Skills Matrix suppo ...

  10. 10

    Posted on: November 15, 2017 - Samples and Templates

    Sample KM Program Officer Job Description


    A generic job description for a Program Officer position with a global knowledge management project. Sample KM Program Officer Job Description Sample KM Program Officer Job Description (French) Samples and Templates English French Related Step:  Step 3: C ...

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