Iterative Design

This presentation outlines Part 2 (Iterative Design) of Step 3 (Evaluate and Evolve) in the Knowledge Management (KM) Road Map. This iterative process is in keeping with the cross-cutting principle of learning before, during, and after project implementation: at this stage, learning starts during development but before launching the KM tool or holding the KM event by getting feedback on drafts from the intended audience. Iterative design recognizes that it is virtually impossible to design a product with no problems from the start. The presentation goes into detail on usability testing as one example of how to get feedback on a KM tool.