Introduction to Assessing Needs

The goal of Step 1 in the Knowledge Management (KM) Road Map is to understand the extent of the health program challenge and identify how KM can help solve it. This presentation in the Step 1 training module provides an overview of the key tasks involved in completing Step 1 of the Road Map. It starts with explaining what a needs assessment is, particularly as it relates to knowledge management, and why needs assessments are important to designing KM interventions. It then explores the five key tasks in Assessing Knowledge Needs, from identifying the health problem that KM can help solve and defining the audience and key questions that you want the needs assessment to answer to selecting the most appropriate methods to answer those questions and  analyzing and synthesizing the findings. More details about common needs assessment methods and analysis of the findings is provided in the second presentation in this training module.