Exercise: Unpacking the KM Tools and Techniques Matrix

The purpose of this exercise is to help participants get more familiar with the four quadrants of the KM Tools and Techniques Matrix (Ask, Tell, Publish, and Search approaches in KM), and with some specific KM tools and techniques that fall under each quadrant. Through use of a card-sorting exercise, the exercise will also put into practical use a specific technique that can be used to get input and feedback on how to structure information and information products.