Building Better Programs: A Step-by-Step Guide to Using Knowledge Management in Global Health

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The Building Better Programs guide is part of the Knowledge for Health (K4Health) Project's Knowledge Management Collection, a family of resources designed to help global health professionals understand, use, and train others on knowledge management (KM) approaches, tools, and techniques. At the foundation of The Knowledge Management Collection is the KM Road Map—a five-step systematic process for generating, collecting, analyzing, synthesizing, and sharing knowledge. For detailed guidance on how to implement the five-step KM Road Map in your global health program in a single, discrete guidebook, turn to Building Better Programs: A Step-by-Step Guide to Using Knowledge Management in Global Health. The Building Better Programs guide offers an overview of each of the five steps of the Road Map along with in-depth tasks to complete within each step. 

For trainers implementing a KM training workshop, consider providing copies (electronic or print) of the Building Better Programs guide or the companion Knowledge Management Pocket Guide for Global Health Programs to participants to use as a reference material both during the training and afterward, to help apply the knowledge gained from the workshop into their daily work. You can also print and hang The Knowledge Management Road Map poster in the venue to reinforce the five-step process throughout the training workshop.