Introduction to Knowledge Management
We suggest starting your training with a general overview of knowledge management (and introduce the abbreviation "KM") regardless of the level of KM knowledge your participants have. This part of the training package can be used as is, or expanded depending on participant needs.
Information and knowledge are essential assets for any organization, including health care organizations and programs. When health care providers, program managers, and policy makers use the latest evidence and know-how to inform their decisions, they can provide high-quality services to their clients and patients, develop effective policies, reduce duplication of effort, and increase efficiencies. These results, in turn, ultimately support better health outcomes for people.
The goal of this training session is to provide an overview of KM and the KM Road Map, including a definition and key elements. Participants will increase their awareness and understanding of KM concepts, tools, tactics, and products; the value that KM brings to global health programs; and how to apply KM to their work.
We hope that by the end of this training, participants will be able to do the following:
- Identify key elements of KM including its definition
- Explain why KM is relevant for global health programming
- Describe types of KM products and approaches
- Explain how KM can support their work
You may review and download individual resources below.